They were incredibly helpful in fixing our old one. We have an old hot tub that was not working, instead of trying to sell us a new one they were incredibly helpful in fixing our old one, when it is time to buy a new one of these guys will be the first place I go.
I have nothing but great things to say about Rick and Tyler at Spa Logic Hot tubs. Having suffered from a herniated disk in my lower back for almost 1 year, I decided to look for a hot tub or swim spa for water therapy and rehab purposes. Rick was compassionate and knowledgable not only about the spas but also about my back condition, and how the spas can help me recover faster. Risk has gone through multiple back surgeries himself. I have never met someone that genuinely cared about a stranger's recovery. I trusted his recommendation immediately and never felt that he was pushing one product over the other. Tyler is Rick's son, who is respectful, knowledgeable, and friendly. I did a wet test of the swim spa with him. He was so accommodating during the entire process. He took his time to allow us to try different speeds and taught us how to adjust the swim spa. If you suffer from back issues and looking to buy a swim spa to help you recover, PLEASE talk to Rick. Not only will he tell you which model is best for you, but he will also show you how to maximize the spa for your recovery. If you just need a good quality hot tub, I still highly recommend talking to them. I haven't met a lot of salesmen in my life that are honest, laid back, knowledgeable, and genuinely caring.
We love the new tub but it was the efforts of the Spa Logic Team that made this a very special experience. Just about a month ago my Wife and I stopped into our local hot tub dealer in Beaverton Oregon. The business name is Spa Logic. I was there to inquire on needed repairs to our 20+ year old hot tube. My Father and I built a all cedar custom spa house on our large backyard cedar deck. The problem is we never designed a way to remove the tub from the house if the need ever arose. Darin is the repair man as well as the Owner and a hell of a nice guy. He and his Wife came to our house to look at the tub that same day. Darrin explained that the needed parts were no longer available and the tub had outlasted it’s useful life. My fear was we had no way to get the old tub out and a new tub into the cedar house. One side of the tub house and deck is at ground level and the other side is approximately 12 feet off the ground. Darin suggested that if I had a contractor remove the wall on the 12 foot end he could get my old tub out and the new tub in. He explained that he had done multiple difficult projects such as ours and he had total confidence he could get it done. I looked at my Wife and she said lets go for it. We ordered the tub that same day. Today the hot tub was delivered to our house. The wall was removed and the skill and expertise used to carefully remove the old tub by using a custom built ramp system and a team of very skilled men to assist. Our son was taking video and photos as the project progressed. The same ramp system was used to get the new tub into the tub house without a scratch on the tub house or the new tub. We love the new tub but it was the efforts of the Spa Logic Team that made this a very special experience. It is very rare to find a small family owned and operated business that puts as much care and consideration into their work and towards their customers. I would recommend Darin and the Spa Logic Team for any of your hot tube / spa needs. These are people you can trust and we have made some new friends with some very special people.
Rick at Spa Logic by the I-5 bridge was extremely knowledgeable and helpful in our search for a first hot tub. With his helpers in tow, he demonstrated the high quality of the Coast Spas, and we selected a suitable Patio Series model at a reasonable price with accessories geared to our particular needs. We made the purchase after a very pleasant hour with Rick, and the hot tub was delivered and set up expertly by the Spa Logic team less than two days later. This could not have been any easier. Many thanks to Rick and Spa Logic for outstanding service!
Definitely give this family-run local business a shot! We are extremely pleased not only with our brand new hot tub we bought from Spa Logic, but even more so with the service we received. Spa Logic was the 1st place we went in to when considering replacing our old spa. We felt very good talking to Darren and his wife Terri, who gave us information, patiently answered questions and did not give us a sales pitch. But like good consumers we went to other local shops, knowing in our hearts that Spa Logic was probably where we would go back to. Others just gave us hard sales pitches and indeed we went back to Spa Logic and made the purchase. Installation with Johan and his crew was seamless, on time and as advertised. If you are looking for a new hot tub, definitely give this family-run local business a shot!
We have been shopping for a hot tub for the last couple of months. There is so much to see and learn. We visited several places before we narrowed it down to our two favorite hot tubs. We decided to go with the Coast Spa and Spa Logic Hot Tubs. Not only was Rick very informative and not pushy, but their reviews back it up! We also appreciated the fact that their employees were wearing masks in the store and ensuring that the 6' of social distancing was happening. We just recently took delivery of our new hot tub and we are so glad that we chose Spa Logic Hot Tubs. The hot tub is EVERYTHING that we had hoped for and more! After we had used the spa a couple of times, I had a few questions and I called to talk to Rick and he was so helpful in answering them all. If you are in the market for a new hot tub, I highly recommend Spa Logic Hot Tubs and Rick!