They were incredibly helpful in fixing our old one. We have an old hot tub that was not working, instead of trying to sell us a new one they were incredibly helpful in fixing our old one, when it is time to buy a new one of these guys will be the first place I go.
I have nothing but great things to say about Rick and Tyler at Spa Logic Hot tubs. Having suffered from a herniated disk in my lower back for almost 1 year, I decided to look for a hot tub or swim spa for water therapy and rehab purposes. Rick was compassionate and knowledgable not only about the spas but also about my back condition, and how the spas can help me recover faster. Risk has gone through multiple back surgeries himself. I have never met someone that genuinely cared about a stranger's recovery. I trusted his recommendation immediately and never felt that he was pushing one product over the other. Tyler is Rick's son, who is respectful, knowledgeable, and friendly. I did a wet test of the swim spa with him. He was so accommodating during the entire process. He took his time to allow us to try different speeds and taught us how to adjust the swim spa. If you suffer from back issues and looking to buy a swim spa to help you recover, PLEASE talk to Rick. Not only will he tell you which model is best for you, but he will also show you how to maximize the spa for your recovery. If you just need a good quality hot tub, I still highly recommend talking to them. I haven't met a lot of salesmen in my life that are honest, laid back, knowledgeable, and genuinely caring.
Rick at Spa Logic by the I-5 bridge was extremely knowledgeable and helpful in our search for a first hot tub. With his helpers in tow, he demonstrated the high quality of the Coast Spas, and we selected a suitable Patio Series model at a reasonable price with accessories geared to our particular needs. We made the purchase after a very pleasant hour with Rick, and the hot tub was delivered and set up expertly by the Spa Logic team less than two days later. This could not have been any easier. Many thanks to Rick and Spa Logic for outstanding service!
We have been shopping for a hot tub for the last couple of months. There is so much to see and learn. We visited several places before we narrowed it down to our two favorite hot tubs. We decided to go with the Coast Spa and Spa Logic Hot Tubs. Not only was Rick very informative and not pushy, but their reviews back it up! We also appreciated the fact that their employees were wearing masks in the store and ensuring that the 6' of social distancing was happening. We just recently took delivery of our new hot tub and we are so glad that we chose Spa Logic Hot Tubs. The hot tub is EVERYTHING that we had hoped for and more! After we had used the spa a couple of times, I had a few questions and I called to talk to Rick and he was so helpful in answering them all. If you are in the market for a new hot tub, I highly recommend Spa Logic Hot Tubs and Rick!