We are extremely pleased not only with our brand new hot tub we bought from Spa Logic, but even more so with the service we received. Spa Logic was the 1st place we went in to when considering replacing our old spa. We felt very good talking to Darren and his wife Terri, who gave us information, patiently answered questions and did not give us a sales pitch. But like good consumers we went to other local shops, knowing in our hearts that Spa Logic was probably where we would go back to. Others just gave us hard sales pitches and indeed we went back to Spa Logic and made the purchase. Installation with Johan and his crew was seamless, on time and as advertised. If you are looking for a new hot tub, definitely give this family-run local business a shot!”
We have an old hot tub that was not working, instead of trying to sell us a new one they were incredibly helpful in fixing our old one, when it is time to buy a new one of these guys will be the first place I go.
My wife and I recently purchased and moved into our new home. We always wanted our own hot tub and this was finally the opportunity we were waiting for to make that dream come true. We did a lot of research online and shopping around. We visited a number of spa showrooms and one factory showroom around the greater Portland/Vancouver metro area. In most cases, our first impression was that the salesman made us feel good uneasy and a couple of them even creeped us out a bit. As for the tubs, we heard a lot about how great the other spa manufacturers were and how great their prices were. However, what we saw in the showrooms did not impress us and the prices were really high.
Then we visited the Spa Logic showroom and met Rick. Right up front, Rick made us feel entirely comfortable and didn’t try to pitch us in any way. He simply allowed us to look around the showroom and when we were ready to talk, he simply asked us what we needed. What really impressed us was that Rick was in no hurry to get a sale. In addition, he carefully guided us through the process of selecting the the tub and options/accessories that were right for us. He even steered us away from some higher priced options because they were either too costly to maintain, or we simply wouldn’t use them and why pay extra for that. It was such a great process and we appreciated his down to earth, helpful way of doing business. When the tub arrived at the store, Rick called us and scheduled delivery and setup for the very next day. Everything went great and the setup team did a great job. I ran into one issue in that my number 2 pump did not work. I called Rick right away and he and another member of the sales/support team were on a speaker phone walking me through a troubleshooting process step by step. In short, I was able to quickly and easily resolve the issue, which turn out to be a connector that was not fully seated, and the tub was back up and running in under 5 minutes with both pumps fully operational. My wife and I used the tub for the first time later the same day it was delivered and we are so thankful we went with Coast Spa’s Luxury Apex L Curve model. What an amazing tub! It simply blows us away! The awesome massage jets, aromatherapy, and Xtreme Multicolor LED GLO Jet & ChromaZone Lighting system combined to give us an incredible spa experience that made us both simply melt into total relaxation and forget the world around us. Mission accomplished! This tub wasn’t cheap by any means. But dollar for dollar, this tub blows away anything else out there on the market and we spent $5,000.00 less than the competitors had quoted us. Here’s one really important thing to consider… Sit in the tub, even if it’s empty, and you will notice a difference. We wanted a lounger in our tub. When we sat in the competitors tubs, the loungers had us sitting up with our legs stretched in front of us and were not at all comfortable or relaxing. When we sat in the cost tub, the lounger was totally different and seemed to cradle us in a more reclined, totally relaxing position. What a difference! In addition. There were two sets of foot pads; one set for shorter people and one set for taller people like me. This means the lounger works perfectly for both my wife and me. Coast Spas was definitely the right choice for us and Spa Logic made buying this tub a great experience! Thanks so much!”
Just about a month ago my Wife and I stopped into our local hot tub dealer in Beaverton Oregon. The business name is Spa Logic. I was there to inquire on needed repairs to our 20+ year old hot tube. My Father and I built a all cedar custom spa house on our large backyard cedar deck. The problem is we never designed a way to remove the tub from the house if the need ever arose. Darin is the repair man as well as the Owner and a hell of a nice guy. He and his Wife came to our house to look at the tub that same day. Darrin explained that the needed parts were no longer available and the tub had outlasted it’s useful life. My fear was we had no way to get the old tub out and a new tub into the cedar house. One side of the tub house and deck is at ground level and the other side is approximately 12 feet off the ground. Darin suggested that if I had a contractor remove the wall on the 12 foot end he could get my old tub out and the new tub in. He explained that he had done multiple difficult projects such as ours and he had total confidence he could get it done. I looked at my Wife and she said lets go for it. We ordered the tub that same day.
Today the hot tub was delivered to our house. The wall was removed and the skill and expertise used to carefully remove the old tub by using a custom built ramp system and a team of very skilled men to assist. Our son was taking video and photos as the project progressed. The same ramp system was used to get the new tub into the tub house without a scratch on the tub house or the new tub.
We love the new tub but it was the efforts of the Spa Logic Team that made this a very special experience. It is very rare to find a small family owned and operated business that puts as much care and consideration into their work and towards their customers.
I would recommend Darin and the Spa Logic Team for any of your hot tube / spa needs. These are people you can trust and we have made some new friends with some very special people.”
We were in the market for our first hot tub and were thinking of purchasing one from Costco. We decided to talk to someone in the business to get some basic questions answered. After talking to Rick, we quickly realized why it is important to purchase a hot tub from a reputable manufacturer. There were so many things we hadn’t considered that could have potentially gone wrong with a Costco tub (how were we going to get it from our driveway to the back patio?), the material was not nearly the quality as one from Coast Spas and the list goes on and on. I would highly recommend Rick from Spa Logic, he is a no pressure salesman who has your best interest at heart. Looking forward to years of relaxation in our new tub.
We checked out several places in search for a fire pit. We were very pleased with the selection we found here and ended up purchasing a fire table and matching fire pit. We found the selection and quality to be top notch! The owners were very honest and reasonable with their pricing. I highly recommend giving Spa-Logic Hot Tubs an opportunity to earn your future business.