Frequently Asked Questions
You Asked, We Answered
Buying Guide
Where do I Begin Buying a Hot Tub?
Which Hot Tub is Right for Me?
Can I Finance my Hot Tub?
Do you have Hot Tubs Available to look at Right Now?
Come visit us in our store to see what we have in stock right now or give us a call.
Do you Sell Swim Spas?
Yes, check out our swim spas here.
Why Buy a Clearwater Spa
Do you Sell Hot Tub Covers?
What Hot Tub Accessories does Spa Logic Sell?
Spa Logic sells everything your hot tub needs to create a comfortable experience. We sell cover lifters, steps, handrails, towel bars, umbrellas, water seats/booster seats, head and neck pillows, aqua trays, aromatherapy crystals, and more. Come by our store to shop and read more about our accessories.
Benefits
Why Should I use a Hot Tub?
There are many health and relaxation reasons to use a hot tub. Some of these reasons include stress relief, back pain, pre/post workouts, massage therapy, hydrotherapy, spending time outside, and chromatherapy. Read more here.
How Long Should I Stay in my Hot Tub
How Often Should I use my Hot Tub?
When is the Best Time of Day to Hot Tub?
There are various times to dip into your hot tub to invigorate your day or to relax. Some of those include before you go to work, during the weekend, after a hard workout, during the cold winter days, and before you go to bed at night. Read more about these times of day here.
What are the Health Benefits of Using a Hot Tub?
How do Hot Tubs Help with Stress/Anxiety?
Can Hot Tubs Improve Sleep?
Can a Hot Tub Improve my Cardiovascular Health?
How can Hot Tubs Help with Soreness and Injuries?
Can Hot Tubs Reduce Arthritis Pain?
Can Hot Tubs Help with Back Pain?
Can Using a Hot Tub Burn Calories?
What Exercises can I do for Back Pain in my Swim Spa?
One of the benefits of using a swim spa is that it is specifically built for exercise, which will help heal your joints and muscles that ache, hurt, or just need strengthened in the most natural way. Unlike regular pools, swim spas use powerful river jets that give your torso support and buoyancy so that you can more easily swim and have that optimum resistance workout. Read about 4 strengthening exercises you can do for back pain.
What is Hydrotherapy and How can It Help Me?
Can Hot Tubs Help with Diabetes?
What is Chromatherapy and How can It Help Me?
Care Guide
What Should I use to Clean my Hot Tub?
How Often Should I Change the Water in my Hot Tub?
How do I Clean my Hot Tub?
Learn how to deep clean your hot tub in 7 easy steps in our blog.
Can I use Vinegar to Clean my Hot Tub?
Should I Clean my Hot Tub Filter?
Can I use Bleach to Clean my Hot Tub?
Troubleshooting
What do I do if my Heater Stops Working?
Read more about hot tub heating problems in our article, “How to Fix 6 Common Hot Tub Problems”.
If this does not work, you can contact us and we can help you find out why.
How do I Clear Cloudy/Foamy Water?
You can also read more about solving your cloudy/foamy water problem in our article, “How to Fix 6 Common Hot Tub Problems.”
How do I Balance my Alkaline and PH Levels?
You will need increaser and decreaser Alkaline and pH chemicals kept in your home to use when either of these levels gets too high or too low. You can purchase these at our store. To learn more about total Alkaline and PH levels, read our article.
How do I Maintain my Hot Tub?
Learn how to properly maintain your hot tub by reading our articles about taking care of a hot tub. “How to Maintain your Hot Tub” is a solid place to start learning how to prevent future problems and how to keep a long-lasting hot tub.
How can I fix my Own Hot Tub Problems?
Read our article, “How to Fix 6 Common Hot Tub Problems” to find out what you can do for your hot tub.
What do I do if my GFCI Breaker Keeps Tripping?
You can first try unplugging each of the most common elements dealing with your breaker: the heating element, the ozonator (if you have one), and the blower or air pump. Unplug each individually to find which may be the culprit. First, disconnect all your hot tub components from the GFCI breaker. Reconnect each element to the GFCI breaker and check to see if it trips. If any of them cause your GFCI breaker to trip, it may need replacement.
Read the full text about how to fix your tripping GFCI breaker.
What do I do about a Noisy Pump? Is my Pump Broken?
If your pump is making squealing or growing sounds, you can first try opening the valves near your pump or clean or replace your filter to remove any clogs. You may also want to check the water level.
It is also likely your pump needs a replacement.
How do I Fix a Low/Weak Water Flow or Weak Jets?
Check your water level. If your water level falls below the skimmer level, (where the micro filter is placed) then you could have issues with the strength of your water flow.
There is an airlock. This means that air could have gotten into the plumbing line and is blocking water from flowing properly. This can happen when you drain, refill, and clean your hot tub water. If your jets do not work after you do this, there may be an airlock. One way to fix this is opening your valves and turning your jets on low for 10-20 seconds then on high for 10-20 seconds and repeat until the flow returns to normal. If this nor any other methods above do not work, you can call a professional to come help.
Another possibility is that your jets are broken. Check all nozzles to see if any debris is blocking water flow. If jets appear to be worn out, this could also mean you need to replace your jets.
Services
Do you Service your Hot Tubs?
Yes, we do! We value our customers and want to make sure you have the best experience with your hot tub. We provide relocation or extraction services, in-home consultation, parts requests, financing, trade-in values, water testing (in-store), and of course, answer any questions you may have about your hot tub. Read more on our services page.
Can you Fix my Hot Tub?
Can you Deliver and Install my Hot Tub?
We can put you in contact with a delivery team of experts to help you get your hot tub where it needs to go. No worries or stress here! Read more about our delivery, moving, and extraction services.
Can you Water Test my Hot Tub?
We offer free water testing in store. All you need to do is bring in a sample of your hot tub water and we can test it for you and then help you choose the cleaners your hot tub needs. Learn more about testing your water here.
Can you Remove my Hot Tub?
Yes, we offer removal services. Read more here.